1. Introduction
At Olive Dental Solutions (hereinafter “we”, “us”, or “our”), we value your privacy and are committed to protecting the personal information you share with us. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit and interact with our website https://olivedentalsolutions.com (“Site”) or contact us through our Site forms, email, or phone. By using our Site or providing information to us, you agree to the collection and use of your information as described here.
2. Information We Collect
We may collect the following categories of personal information:
- Contact Information. Name, email address, phone number, mailing address, and other contact details you provide when you request a quote, submit a contact form, or schedule an appointment.
- Communications. The content of your messages, inquiries, or correspondence with us.
- Usage Data & Log Information. Information automatically collected when you visit our Site, such as IP address, browser type, operating system, referral URLs, pages viewed, time and date of access, and other analytics data.
- Cookies and Tracking Technologies. We may use cookies, web beacons, pixel tags, and similar technologies to collect usage data and to improve our services (see Section 7).
3. How We Use Your Information
We use the personal information we collect for the following purposes:
- To respond to your inquiries and requests (e.g. appointment requests, quotes, or general questions).
- To schedule and manage your dental care appointments.
- To send confirmations, reminders, follow-up communications, or administrative messages.
- To improve our Site, services, and customer experience.
- To analyze usage patterns, monitor and diagnose technical issues, and gather analytics.
- To comply with legal obligations, protect our rights, enforce our policies, or in connection with a business transaction (e.g. merger, sale, reorganizations).
4. Disclosure of Your Information
We may share your personal information in the following circumstances:
- Service Providers & Contractors. We may engage third-party service providers (e.g. website hosting, email providers, analytics services) that help us operate our Site and provide services. They only have access to the data needed to perform those tasks and are contractually obligated to keep it confidential.
- Legal Requirements & Protection. We may disclose your information if required by law, regulation, court order, or governmental request, or to protect our rights, safety, or property, or those of others.
- Business Transfers. In the event of a merger, sale, acquisition, or transfer of assets, your personal information may be transferred as part of the transaction (subject to confidentiality commitments).
- With Your Consent. If you consent, we may share your information with third parties for additional purposes that we will describe at the time of consent.
5. International Transfers
Because Olive Dental Solutions is located in Mexico and we may serve U.S. residents (or others outside Mexico), your personal information may be transferred to – and processed in – Mexico or other countries where we, our service providers, or affiliates operate. When doing so, we will take reasonable steps to ensure that your data is treated securely and in accordance with this Privacy Policy and applicable data-protection laws.
6. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected (or as required by law). When no longer needed, we will delete, anonymize, or securely destroy your personal information.
7. Cookies & Tracking Technologies
We may use cookies, pixel tags, and similar tracking tools to:
- Understand and analyze how visitors use our Site;
- Remember your preferences and settings;
- Provide customized content or features;
- Detect and prevent fraud or malicious activity.
You can control or disable cookies through your browser settings; however, doing so may affect some features or usability of our Site.
8. Your Rights & Choices
Depending on your jurisdiction, you may have the following rights:
- To access, correct, update, or delete your personal information.
- To restrict or object to certain processing activities.
- To withdraw consent (if you initially provided it).
- To request portability of your data (where applicable).
- To lodge a complaint with a data protection supervisory authority.
To exercise these rights, contact us using the information in Section 11 below. We may need to verify your identity before processing your request.
9. Security
We take reasonable administrative, technical, and physical measures to protect your personal information against unauthorized access, loss, disclosure, or alteration. However, no method of transmission over the Internet or electronic storage is 100% secure, so we cannot guarantee absolute security.
10. Children’s Privacy
Our Site and services are not intended for persons under the minimum age required by applicable law (e.g. 13 or 16). We do not knowingly collect personal information from children. If you believe we have collected personal information from a child, please contact us so we can delete it.
11. Contact Us
If you have any questions about this Privacy Policy, or wish to exercise your rights, you may contact us at:
Olive Dental Solutions
Address: Blvd. Agua Caliente 4558-Interior C1-32B, Tijuana, B.C., Mexico Tijuana Dentist Olive Dental Solutions
Phone: +1 (928) 264-6204 Tijuana Dentist Olive Dental Solutions
Email: [insert contact email]
Website: https://olivedentalsolutions.com Tijuana Dentist Olive Dental Solutions
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we do, we will post the revised version on our Site with an updated “Last Updated” date. We encourage you to review this page periodically to stay informed of any changes.